Action Fraud has received hundreds of reports of a scam where victims receive an automated phone call claiming they’ve been charged for an Amazon Prime subscription. The phone call informs people their personal details have been fraudulently used to subscribe to Amazon Prime, however they can cancel the transaction by pressing 1.
 
When victims do this, they are automatically connected to criminals posing as Amazon custom service representatives who remotely access their computer and steal their personal and financial details.
 
What you can do to keep yourself safe:
 
Personal information:
Always question uninvited approaches in case it’s a scam. Instead, contact the company directly using a known email or phone number.
 
Stay in control:
Have the confidence to refuse unusual requests for personal or financial information. It’s easy to feel embarrassed when faced with unexpected or complex conversations. But it’s okay to stop the discussion if you do not feel in control of it.
 
Remote access:
Never install any software or visit a website as a result of a cold call. Unsolicited requests for remote access to your computer should always raise a red flag.
What you need to do

 
Message Sent By
Graeme Barbour (Police, Digital Communications Officer, Hampshire)

Message from the Police:
For the benefit of those who do not follow our Facebook page – Hedge End Cops. This is a crime update relating to the last few days.

As always, honesty is our policy. We raise awareness of local criminal activity, so that you can make changes to prevent yourselves becoming victims. Knowledge IS power. Please spread the word, some simple crime prevention measures, could prevent you being a victim. 

Unfortunately it’s not great news I’m afraid - 4 burglaries – 1 x house, 1 x outbuilding, 1 x shed and 1 x garage and 9 theft from vehicles.

Please take the time to read what you can do to minimise the risk of you being a victim.

• PLEASE BE AWARE UPVC DOORS ARE BEING TARGETTED – REMEMBER TO DOUBLE LOCK.
• Please remember to keep windows and doors locked when you are away from home. Offenders are on the lookout for insecurities and will exploit them if you let them! Don’t let it happen to you. For more crime prevention information

- Residential burglary - HERE
- Non residential burglary - HERE
​

• Please Help Us To Prevent Vehicle Crime – Keep your vehicle locked and remove all valuable property from your car, including any bags and coats. Pull your car handle to CHECK it’s locked. Thieves have and will, break into cars for bags and coats, due to the possibility they may contain valuables. Thieves are also searching unlocked vehicles for ANYTHING including, loose coins, sunglasses and keys.

 
Can You Help? -
Were you in the nearby area? Did you see or hear anything or anyone? Do you have information that could help? Do you have any Private CCTV, a smart camera doorbell, or Dash Cam footage that can help us – If so, please call us on 101 and quote the 44190 no.
Or contact us online - https://www.hampshire.police.uk/…/tell-us-about-existing-c…/
Or contact CrimeStoppers 100% anonymously always -
– 0800 555 111
– https://crimestoppers-uk.org/

Burglaries –

• Moorgreen Road, West End - 01:59 on the 3rd – 44190352605. Lawn mower stolen from a shed. 2 men, plus 2 on a neighbour’s driveway.
• Chapel Road, West End – overnight 2nd to 3rd – 44190352700. Multiple items stolen from garage. x1 motorcross bike - ktm sx125- racing number 46, in black and orange with the words mikey on the side panel. x1 ladies hard tail cube mountain bike- black and red, size 16 inch. x1 adult trek mountain bike- 19 inch – gold. x1 adult males racing bike, carrera - black - size 17 inch. x1 childs bmx - silver and black. x1 stihl hedge trimmer – orange. x1 electric Makita drill in blue. x1 Marina outboard motor black and red.
• Fairlie Close, Hedge End. UPVC Front Door Burglary – Overnight 2/10-03/10 - 44190354213. A car key and house key have been stolen from the kitchen side. Nothing else stolen, no vehicles stolen. Offender/s are suspected to have accessed the property via the UPVC front door, either using force to ‘pop’ the lock, or an instrument through the letterbox to open the handle from the inside. This was the same way offender/s have previously broken into homes.
• Providence Hill, Bursledon. Burglary from outbuilding – Between 30/09-04/10 - 44190354318. Several old batteries stolen from an outbuilding.

Theft from vehicles –

• Church Lane, Bursledon – 2nd 1030 – 1200 hrs – 44190351654. Empty backpack stolen by smashing the window.
• Great Down car park, Long Lane, Bursledon – 2nd 1130-1200 hrs – 44190351680. Unaware if anything is missing.
• Great Down car park, Long Lane, Bursledon – 2nd 44190351696. 2 pairs of shoes have been stolen from the back seat. One was a pair of running shoes, and the other Superstar trainers.
• Great Down car park, Long Lane, Bursledon – 2nd 44190352160. Window smashed, nothing thought to have been stolen.
• Chapel Close, West End, overnight 2nd to 3rd – 44190352680. Tools stolen from a works van, these inc drills, impact driver and electrical tester - these are marked 'A Beattie'.
• Waverley Avenue, Netley Abbey - overnight 2nd to 3rd – 44190352796. Red and black zip bag stolen from console area.
• Waverley Avenue, Netley Abbey - overnight 2nd to 3rd – 44190353475. Car on driveway, entered after being left unlocked. Loose change (approx £25) taken from centre console. Sunglasses taken from central arm rest compartment. Bag of clothes for charity taken from boot.
• Hedge End Train Station Car park, Hedge End - 3rd – 0930-1030 hrs – 44190352895. Tools and a generator have been stolen from a van, Hilti tools valued at £3500, sunglasses and lunchbox
• Hedge End Train Station Car park, Hedge End - 3rd – 0830-1630 hrs – 44190353540. Number plates stolen.

Please ensure you log ALL of your valuable items on www.immobilise.com - the national property register. Police have access to this database and can search the identifiers and then immediately find out the rightful owner!
Bikes, mobile phones, laptops, tablets, sat navs, smart watches, MP3 players, cameras, games consoles, audio/visual, jewellery, silverware and antiques. (Photos show the exact design and details, which cannot be easily explained, once the item has gone) This will mean you have a record of the specific details of your valuables, in the unfortunate event they are stolen. But it also means this assists us in identifying any property may be stolen and not with its rightful owner and hence this means, we can seize it, deal with the offender and return your property – ALL WITH A SIMPLE FRAME / SERIAL NO CHECK.

PCSO Mica Woodcock.

Attachments
DWELLBURGhomesecuritysurveychecklist.doc - 462.3 KB
Immobilise Property List Leaflet.pdf - 322.0 KB
Message Sent By
Mica Woodcock (Police, PCSO, Eastleigh District)

Whether it’s your Amazon or Netflix account, the explosion in popularity of online apps and services means more and more of us need to remember a seemingly endless list of passwords. Sometimes that leads to shortcuts that are bad for our online security, such as using the same password for multiple accounts, or creating a simple password that can be guessed easily.

You should secure your important online accounts, such as your email, or any account that holds personal or financial details, with a password that’s strong and unique. For further protection we recommended enabling two-factor authentication (2FA). Accounts with 2FA enabled require you to verify your identity using your password (first factor), and a randomised code (second factor) that’s delivered to your smartphone. That way, if your password is stolen, fraudsters still need your phone. If your phone is stolen, they still need your password.

For instructions on how to enable 2FA on popular online services, visit www.telesign.com/turnon2fa

If you have been a victim of fraud or cyber crime, report it to Action Fraud at actionfraud.police.uk

Message Sent By
Action Fraud (Action Fraud, Administrator, National)