Action Fraud has received hundreds of reports of a scam where victims receive an automated phone call claiming they’ve been charged for an Amazon Prime subscription. The phone call informs people their personal details have been fraudulently used to subscribe to Amazon Prime, however they can cancel the transaction by pressing 1.
When victims do this, they are automatically connected to criminals posing as Amazon custom service representatives who remotely access their computer and steal their personal and financial details.
What you can do to keep yourself safe:
Always question uninvited approaches in case it’s a scam. Instead, contact the company directly using a known email or phone number.
Stay in control:
Have the confidence to refuse unusual requests for personal or financial information. It’s easy to feel embarrassed when faced with unexpected or complex conversations. But it’s okay to stop the discussion if you do not feel in control of it.
Never install any software or visit a website as a result of a cold call. Unsolicited requests for remote access to your computer should always raise a red flag.
What you need to do
Message Sent By
Graeme Barbour (Police, Digital Communications Officer, Hampshire)
Message from the Police:
For the benefit of those who do not follow our Facebook page – Hedge End Cops. This is a crime update relating to the last few days.
As always, honesty is our policy. We raise awareness of local criminal activity, so that you can make changes to prevent yourselves becoming victims. Knowledge IS power. Please spread the word, some simple crime prevention measures, could prevent you being a victim.
Unfortunately it’s not great news I’m afraid - 4 burglaries – 1 x house, 1 x outbuilding, 1 x shed and 1 x garage and 9 theft from vehicles.
Please take the time to read what you can do to minimise the risk of you being a victim.
- Non residential burglary - HERE
Can You Help? -
Were you in the nearby area? Did you see or hear anything or anyone? Do you have information that could help? Do you have any Private CCTV, a smart camera doorbell, or Dash Cam footage that can help us – If so, please call us on 101 and quote the 44190 no.
Or contact us online - https://www.hampshire.police.uk/…/tell-us-about-existing-c…/
Or contact CrimeStoppers 100% anonymously always -
– 0800 555 111
Bikes, mobile phones, laptops, tablets, sat navs, smart watches, MP3 players, cameras, games consoles, audio/visual, jewellery, silverware and antiques. (Photos show the exact design and details, which cannot be easily explained, once the item has gone) This will mean you have a record of the specific details of your valuables, in the unfortunate event they are stolen. But it also means this assists us in identifying any property may be stolen and not with its rightful owner and hence this means, we can seize it, deal with the offender and return your property – ALL WITH A SIMPLE FRAME / SERIAL NO CHECK.
PCSO Mica Woodcock.
DWELLBURGhomesecuritysurveychecklist.doc - 462.3 KB
Immobilise Property List Leaflet.pdf - 322.0 KB
Message Sent By
Mica Woodcock (Police, PCSO, Eastleigh District)
Whether it’s your Amazon or Netflix account, the explosion in popularity of online apps and services means more and more of us need to remember a seemingly endless list of passwords. Sometimes that leads to shortcuts that are bad for our online security, such as using the same password for multiple accounts, or creating a simple password that can be guessed easily.
You should secure your important online accounts, such as your email, or any account that holds personal or financial details, with a password that’s strong and unique. For further protection we recommended enabling two-factor authentication (2FA). Accounts with 2FA enabled require you to verify your identity using your password (first factor), and a randomised code (second factor) that’s delivered to your smartphone. That way, if your password is stolen, fraudsters still need your phone. If your phone is stolen, they still need your password.
For instructions on how to enable 2FA on popular online services, visit www.telesign.com/turnon2fa
If you have been a victim of fraud or cyber crime, report it to Action Fraud at actionfraud.police.uk
Message Sent By
Action Fraud (Action Fraud, Administrator, National)