Please be aware of a new Netflix scam/phishing email that is going around.

Emails are being sent from a fake Netflix email account saying ‘updating your payment details’ or ‘expired membership’ in an attempt to steal your personal or financial information.

If you’re worried about the security of your accounts, we’d emphasise the importance of having strong passwords in place, especially for accounts such as Netflix in which two-factor authentication (2FA) isn’t in place. 

For advice on how to keep yourself safe from online fraud and cybercrime, please click the following link which will take you to our website: https://www.hampshire.police.uk/advice/advice-and-information/fa/fraud/online-fraud2/
​
Message Sent By
Graeme Barbour (Police, Digital Communications Officer, Hampshire)

Action Fraud has received hundreds of reports of a scam where victims receive an automated phone call claiming they’ve been charged for an Amazon Prime subscription. The phone call informs people their personal details have been fraudulently used to subscribe to Amazon Prime, however they can cancel the transaction by pressing 1.
 
When victims do this, they are automatically connected to criminals posing as Amazon custom service representatives who remotely access their computer and steal their personal and financial details.
 
What you can do to keep yourself safe:
 
Personal information:
Always question uninvited approaches in case it’s a scam. Instead, contact the company directly using a known email or phone number.
 
Stay in control:
Have the confidence to refuse unusual requests for personal or financial information. It’s easy to feel embarrassed when faced with unexpected or complex conversations. But it’s okay to stop the discussion if you do not feel in control of it.
 
Remote access:
Never install any software or visit a website as a result of a cold call. Unsolicited requests for remote access to your computer should always raise a red flag.
What you need to do

 
Message Sent By
Graeme Barbour (Police, Digital Communications Officer, Hampshire)

Message from the Police:
For the benefit of those who do not follow our Facebook page – Hedge End Cops. This is a crime update relating to the last few days.

As always, honesty is our policy. We raise awareness of local criminal activity, so that you can make changes to prevent yourselves becoming victims. Knowledge IS power. Please spread the word, some simple crime prevention measures, could prevent you being a victim. 

Unfortunately it’s not great news I’m afraid - 4 burglaries – 1 x house, 1 x outbuilding, 1 x shed and 1 x garage and 9 theft from vehicles.

Please take the time to read what you can do to minimise the risk of you being a victim.

• PLEASE BE AWARE UPVC DOORS ARE BEING TARGETTED – REMEMBER TO DOUBLE LOCK.
• Please remember to keep windows and doors locked when you are away from home. Offenders are on the lookout for insecurities and will exploit them if you let them! Don’t let it happen to you. For more crime prevention information

- Residential burglary - HERE
- Non residential burglary - HERE
​

• Please Help Us To Prevent Vehicle Crime – Keep your vehicle locked and remove all valuable property from your car, including any bags and coats. Pull your car handle to CHECK it’s locked. Thieves have and will, break into cars for bags and coats, due to the possibility they may contain valuables. Thieves are also searching unlocked vehicles for ANYTHING including, loose coins, sunglasses and keys.

 
Can You Help? -
Were you in the nearby area? Did you see or hear anything or anyone? Do you have information that could help? Do you have any Private CCTV, a smart camera doorbell, or Dash Cam footage that can help us – If so, please call us on 101 and quote the 44190 no.
Or contact us online - https://www.hampshire.police.uk/…/tell-us-about-existing-c…/
Or contact CrimeStoppers 100% anonymously always -
– 0800 555 111
– https://crimestoppers-uk.org/

Burglaries –

• Moorgreen Road, West End - 01:59 on the 3rd – 44190352605. Lawn mower stolen from a shed. 2 men, plus 2 on a neighbour’s driveway.
• Chapel Road, West End – overnight 2nd to 3rd – 44190352700. Multiple items stolen from garage. x1 motorcross bike - ktm sx125- racing number 46, in black and orange with the words mikey on the side panel. x1 ladies hard tail cube mountain bike- black and red, size 16 inch. x1 adult trek mountain bike- 19 inch – gold. x1 adult males racing bike, carrera - black - size 17 inch. x1 childs bmx - silver and black. x1 stihl hedge trimmer – orange. x1 electric Makita drill in blue. x1 Marina outboard motor black and red.
• Fairlie Close, Hedge End. UPVC Front Door Burglary – Overnight 2/10-03/10 - 44190354213. A car key and house key have been stolen from the kitchen side. Nothing else stolen, no vehicles stolen. Offender/s are suspected to have accessed the property via the UPVC front door, either using force to ‘pop’ the lock, or an instrument through the letterbox to open the handle from the inside. This was the same way offender/s have previously broken into homes.
• Providence Hill, Bursledon. Burglary from outbuilding – Between 30/09-04/10 - 44190354318. Several old batteries stolen from an outbuilding.

Theft from vehicles –

• Church Lane, Bursledon – 2nd 1030 – 1200 hrs – 44190351654. Empty backpack stolen by smashing the window.
• Great Down car park, Long Lane, Bursledon – 2nd 1130-1200 hrs – 44190351680. Unaware if anything is missing.
• Great Down car park, Long Lane, Bursledon – 2nd 44190351696. 2 pairs of shoes have been stolen from the back seat. One was a pair of running shoes, and the other Superstar trainers.
• Great Down car park, Long Lane, Bursledon – 2nd 44190352160. Window smashed, nothing thought to have been stolen.
• Chapel Close, West End, overnight 2nd to 3rd – 44190352680. Tools stolen from a works van, these inc drills, impact driver and electrical tester - these are marked 'A Beattie'.
• Waverley Avenue, Netley Abbey - overnight 2nd to 3rd – 44190352796. Red and black zip bag stolen from console area.
• Waverley Avenue, Netley Abbey - overnight 2nd to 3rd – 44190353475. Car on driveway, entered after being left unlocked. Loose change (approx £25) taken from centre console. Sunglasses taken from central arm rest compartment. Bag of clothes for charity taken from boot.
• Hedge End Train Station Car park, Hedge End - 3rd – 0930-1030 hrs – 44190352895. Tools and a generator have been stolen from a van, Hilti tools valued at £3500, sunglasses and lunchbox
• Hedge End Train Station Car park, Hedge End - 3rd – 0830-1630 hrs – 44190353540. Number plates stolen.

Please ensure you log ALL of your valuable items on www.immobilise.com - the national property register. Police have access to this database and can search the identifiers and then immediately find out the rightful owner!
Bikes, mobile phones, laptops, tablets, sat navs, smart watches, MP3 players, cameras, games consoles, audio/visual, jewellery, silverware and antiques. (Photos show the exact design and details, which cannot be easily explained, once the item has gone) This will mean you have a record of the specific details of your valuables, in the unfortunate event they are stolen. But it also means this assists us in identifying any property may be stolen and not with its rightful owner and hence this means, we can seize it, deal with the offender and return your property – ALL WITH A SIMPLE FRAME / SERIAL NO CHECK.

PCSO Mica Woodcock.

Attachments
DWELLBURGhomesecuritysurveychecklist.doc - 462.3 KB
Immobilise Property List Leaflet.pdf - 322.0 KB
Message Sent By
Mica Woodcock (Police, PCSO, Eastleigh District)

Whether it’s your Amazon or Netflix account, the explosion in popularity of online apps and services means more and more of us need to remember a seemingly endless list of passwords. Sometimes that leads to shortcuts that are bad for our online security, such as using the same password for multiple accounts, or creating a simple password that can be guessed easily.

You should secure your important online accounts, such as your email, or any account that holds personal or financial details, with a password that’s strong and unique. For further protection we recommended enabling two-factor authentication (2FA). Accounts with 2FA enabled require you to verify your identity using your password (first factor), and a randomised code (second factor) that’s delivered to your smartphone. That way, if your password is stolen, fraudsters still need your phone. If your phone is stolen, they still need your password.

For instructions on how to enable 2FA on popular online services, visit www.telesign.com/turnon2fa

If you have been a victim of fraud or cyber crime, report it to Action Fraud at actionfraud.police.uk

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

The below message is from the Police:

Sometimes we hear – Why do I bother!

As some residents believe that it’s just not worth reporting, as they mistakenly believe we sometimes do nothing with the information. I’d like to reassure everyone that reporting to police is very important and although we may not be able to attend straight away, or indeed at all, the information is used and valuable to many different departments within the police.

We know calling can be a challenge sometimes and we are working on that. You can of course report online at –
hampshire.police.uk/ro/report/

When you call 101 or 999, you will be put through to trained staff, whose job it is to record the details of the incident. The call is assessed by the staff and decisions will be made if deployment is necessary based on the information you give. Please tell the call taker exactly what you are seeing and hearing. It is vital to be clear about your concerns. The call taker will ask a number of questions as they are trying to find out the urgency and risks posed and if there are any lines of enquiry we can follow up on, such as witnesses, CCTV and forensics.

If the incident is not urgent, there may still be a need for other enquiries, or follow up work and so other departments, including the Neighbourhood Policing Teams, would then be tasked to do these enquiries in line with their current workload and shift pattern. There are many other departments that review, assess and work with the reports that come in too.
 
As with all agencies, we need to prioritise our resources. A sporadic report, not requiring any follow up, will be filed – but having the report logged is still valuable. NPT regularly read the reports for each area, so we are aware of what has occurred and can plan our duty and patrols. The number and frequency of reports is vital information for us to plan and prioritise. Especially when it comes to extra resourcing and involvement from other agencies – it is CRITICAL that we can evidence there actually is a problem affecting multiple residents – without the reports, we cannot do that.

How to Report –
PLEASE DO NOT REPORT INCIDENTS BY POSTING ON FACEBOOK OR TWITTER, emailing officers direct, or replying to a Hampshire Alert. Email, Facebook, Twitter and Hampshire Alerts are not monitored 24/7, officers work shift patterns and could be committed with an incident, on rest days, annual leave, or off sick and your message would not be seen by anyone else.

We do need you to report incidents, but it needs to be done in the right way. None of these types of media can record the report into our records system or deploy police officers – that is the role of the call takers and the control room.

PCSO Mica.
Message Sent By
Mica Woodcock (Police, PCSO, Eastleigh District)

Hampshire Trading Standards would like to remind residents to be vigilant about telephone calls, and to highlight a recent fraud attempt. 
A resident received a cold call from a person purporting to be an Area Manager from their bank.  The caller went on to say there was a problem with the resident’s debit card, and that he needed to arrange collection of the card and give them a replacement one.
A male attended the address, said he was a courier and had been sent by the Area Manager.  He asked for the card and the PIN. 
Thankfully neither were handed over, and the matter was reported to the Police.
Protect yourself:

• Remember, a genuine bank will NEVER contact you out of the blue to ask for your card, full PIN or password.
• Don't assume a phone call is authentic just because the caller knows your basic details, such as name and address.
• Don’t use a telephone number given by the caller to make checks, it could be part of the fraud.  Phone numbers and email addresses can be spoofed, so always contact the company directly via a known email or phone number (such as the one on the back of your bank card). 
• I some cases, fraudsters keep the line open by not hanging up.  Make sure your line is clear by calling a person whose voice you know first.
• Don’t be tricked into giving a fraudster access to your personal or financial details.
• Never automatically click on a link in a text or email from a person, bank or organisation you don’t know.

If you have been a victim of fraud or cyber crime and have lost money, contact your bank immediately and report the matter to the police via Action Fraud report it to us online or by calling 0300 123 2040.
To inform Trading Standards about suspected scams, contact our partners at the Citizens Advice Consumer Helpline 03454 04 05 06.

​With 20,000 new officers being recruited across the country in the next three years, this is the biggest investment into policing in a generation. The opportunity for us is huge. 
 
As the first part of a wave of new recruitment, Hampshire Constabulary is looking for people who want to be detectives and part of a professional and dedicated team carrying out a wide variety of crime investigations, including serious and complex cases, cyber-crime and other investigations at a level deemed appropriate.
 
Recruitment will extend to uniformed police officers by the end of 2019.
 
If you know of anyone who may be interested in joining us, please do share this alert with them.
 
For more information on how to apply please click here.
 
The following is an open letter from Chief Constable Olivia Pinkney to the future police officers of Hampshire:
 
Millions of people are hooked on crime dramas. Will good triumph over evil?
Can the detectives figure out who did it? How will they get the evidence they
need? And, as a viewer, can you figure it all out first?
 
Of course it is not really like that. We deal with real life. We help those who
have no one else to turn to. When the most horrific things happen, it is the
officers and staff of Hampshire Constabulary who make a difference for the
families and friends of those victims. Delivering justice and protecting people
is what we are here to do.
 
Crime is changing. Criminals are more digitally savvy and often operate
out of the public eye. To keep ahead we have built an award winning cyber
team, and we are investing in the health and wellbeing of our people in a way
that sets us apart from other police forces. But we need to do more, and we
need extra officers and staff. That is where you come in.
 
Maybe you are a brilliant problem solver, someone who is motivated
by being part of a team, or just want to build a successful career?
You might have language or digital skills that could make the difference in
an investigation, or maybe you just want to do a job that offers variety and
opportunity. It doesn’t matter if you have never considered policing before.
Diversity is something we welcome and want to increase.
 
The realities of policing are not easy. We face tough challenges, but it is
hugely rewarding to know that you are making a difference. I am so pleased
the opportunity to join us is there for the next generation in a way that it
hasn’t been in recent years.
 
Our first extra wave of recruitment starts now, focused on detectives.
By later in the year we will be in full swing, recruiting uniformed officers too,
so sign up now.
 
Olivia Pinkney
Chief Constable
Hampshire Constabulary
 
Message Sent By
Graeme Barbour (Police, Digital Communications Officer, Hampshire)

Help us understand the impact of cybercrime and be in with a chance to win £50 worth of M&S vouchers

Neighbourhood Watch has today launched a landmark new survey to understand the impact of cybercrime on communities across England and Wales.
 
Traditionally Neighbourhood Watch has been focused on keeping people safe in the places they live but with the advent of new technology, it’s clear people can be at their most vulnerable when they occupy online spaces.
 
Action Fraud, the national fraud and cybercrime reporting centre run by the City of London Police, revealed that last year cybercrime victims lost £28m to online criminals. It reports more than 12,000 cases of cybercrime every six months.
 
With the threat from online criminals only ever increasing, it is essential we understand the impact this type of crime has on members as well as their understanding and perception of cybercrime.
 
The survey, designed in conjunction with cybersecurity company Avast, takes just 10 minutes to complete and one lucky responder will be in with a chance to win £50 worth of Marks and Spencer vouchers.
 
The survey can be completed via the following link: https://www.surveymonkey.co.uk/r/nw_cybercrime 

It would be great if you could share the survey with other Neighbourhood Watch members particularly those who have been victims of cybercrime.

This news story on our website can be shared with friends, family and neighbours or on your social media profiles: https://www.ourwatch.org.uk/landmark-cybercrime-survey-launched/

Kindest regards,
Central Support Team,
Neighbourhood Watch Network 

Come along to Abbey Hall, Victoria Road, Netley Abbey, Southampton, SO31 5FA on Monday 2nd September between 7pm and 9pm for an opportunity to talk with the Police. 

Sgt Matt Moss will be in attendance to provide an update on Police activity within our parish and also to answer any questions that you may have. 

This is a great opportunity to engage with our local police officers and ensure that local concerns are expressed to them. 

Hot off the press!! We have just made our Hedge End Cops Facebook Page live. Don't worry if you don't do Facebook, we will still be using Hampshire Alerts as a key tool of ours, we do recognise that not everyone has a Facebook account.

A message from Sergeant Matt Moss -

Hi everyone!

Welcome to the new facebook page for Hedge End Cops. This is Sergeant Matt Moss saying hello and asking you to share our page far and wide.

https://www.facebook.com/Hedge-End-Cops-435914577253031/


Our 'North Team' Covers Hedge End, Botley and West End and our 'South Team' covers Bursledon, Hamble and Netley Abbey.

It is very early days for us as we start to build our page - but do please share our page and follow along for updates about what is happening in your area.


Kind Regards, Matt.
PS 3554
Message Sent By
Mica Woodcock (Police, PCSO, Eastleigh District)