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Police Alerts

Scam Alert - Courier Fraud

19/9/2019

0 Comments

 
Hampshire Trading Standards would like to remind residents to be vigilant about telephone calls, and to highlight a recent fraud attempt. 
A resident received a cold call from a person purporting to be an Area Manager from their bank.  The caller went on to say there was a problem with the resident’s debit card, and that he needed to arrange collection of the card and give them a replacement one.
A male attended the address, said he was a courier and had been sent by the Area Manager.  He asked for the card and the PIN. 
Thankfully neither were handed over, and the matter was reported to the Police.
Protect yourself:
  • Remember, a genuine bank will NEVER contact you out of the blue to ask for your card, full PIN or password.
  • Don't assume a phone call is authentic just because the caller knows your basic details, such as name and address.
  • Don’t use a telephone number given by the caller to make checks, it could be part of the fraud.  Phone numbers and email addresses can be spoofed, so always contact the company directly via a known email or phone number (such as the one on the back of your bank card). 
  • I some cases, fraudsters keep the line open by not hanging up.  Make sure your line is clear by calling a person whose voice you know first.
  • Don’t be tricked into giving a fraudster access to your personal or financial details.
  • Never automatically click on a link in a text or email from a person, bank or organisation you don’t know.
If you have been a victim of fraud or cyber crime and have lost money, contact your bank immediately and report the matter to the police via Action Fraud report it to us online or by calling 0300 123 2040.
To inform Trading Standards about suspected scams, contact our partners at the Citizens Advice Consumer Helpline 03454 04 05 06.
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  • Your Council
    • News >
      • News Form
    • Council and Committees
    • Your Parish Council >
      • Planning Committee
      • Finance & General Purpose Committee
      • IT Committee
      • HR & Health and Safety Committee
      • Allotment Working Group
      • Organisational Chart
      • Public Engagements >
        • Parish Halls
    • Meeting Dates, Agendas & Minutes >
      • Documents 2025
      • Documents 2024
      • Documents 2023
      • Documents 2022
      • Documents 2021
      • Documents 2020
      • Documents 2019
      • Documents 2018
      • Documents 2017
    • Report It >
      • Police Alerts
    • Annual Report
    • Parish Plan
    • Documents & Policies
    • Finance >
      • Payments over £500
      • Procurement card payments
      • Financial Year Audit Results
    • Land Ownership
    • Parish Map
    • Events >
      • 2020 >
        • VE Day 2020
        • Hound in Bloom 2020
        • Sunflower Competition
        • Let Hound Sparkle
      • 2021 >
        • Light Up Netley 2021
        • Let Hound Sparkle 2021
        • Christmas Trivia Walk 2021
        • Hound in Bloom 2021
        • Sunflower Competition
      • 2022 >
        • Hound in Bloom 2022
        • Sunflower Competition
        • Let Hound Sparkle 2022
        • Christmas Trivia Walk 2022
      • 2023 >
        • Hound in Bloom 2023
        • Sunflower Competition
        • Light Up Netley 2023
        • Let Hound Sparkle 2023
        • Christmas Trivia Walk 2023
      • 2024 >
        • D-Day 80th Anniversary
        • Hound in Bloom 2024
        • Sunflower Competition
        • Light Up Netley 2024
        • Let Hound Sparkle 2024
      • 2025 >
        • VE Day 80th 2025
        • Easter Trivia Walk
        • The Summer Fair 2025
    • Vacancies >
      • Casual Vacancy
    • Members >
      • HPC Email Login
      • Agenda's & Minutes
      • HPC Intranet
      • HPC Private Cloud
  • I Want To...
    • Look at the Diary
    • Book a Hall
    • Explore Recreational Facilities >
      • Butlocks Heath Recreation Field >
        • Proposal 1 - HAGS
        • Proposal 2 - Lappset
        • Proposal 3 - Wicksteed
      • Station Road Recreation Ground >
        • Proposal 1 - Caloo
        • Proposal 2 - Lappset
        • Proposal 3 - Vitaplay
        • Proposal 4 - HAGS
    • Find Cemetery Information >
      • Interment Application Form
    • Apply for an Allotment >
      • Butlocks Heath Allotments
      • Priory Road Allotments
    • Promote my Event
    • Sponsor an Event
    • Apply for a Grant
    • Nominate Someone for the Hound Medal
    • Become a Council Supplier
    • Find out about Priors Hill Copse
    • Explore Footpaths & Walks
    • Read the NewsHound Newsletter
    • Read the Police Newsletter
    • Hampshire County Council Updates
    • Local Transport Links
    • A Netley Poem
    • Gallery
    • Useful Links
  • Local...
    • Local Businesses >
      • Post Office
      • Dog School
      • Job Centre
    • Local Amenities >
      • Royal Victoria Country Park
      • Netley Abbey (English Heritage)
      • Eastleigh Park Sport
    • Local Groups >
      • Hound Owls Pre-School
      • 1 Community
      • Wessex Cancer Trust
      • Friends of St Marys Church
      • Friends of Priors Hill Copse >
        • Friends of Priors Hill Copse Blog
      • Annunciation Church
      • Netley Christian Fellowship
      • Gym-a-Roos
  • Useful Info
    • Online Planning
    • Street Scene
    • Transport and Roads
    • Fawley Refinery
    • Eastleigh Neighbourhood Watch Association
  • Contact